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A couple of years ago, when I was at the crossroads of my career transition, I looked at various possible options of whether to start my consultancy or to tie up with some organizations to deliver the much-needed mental health training programs, etc. At that point, I came across the Mental Health First Aid (MHFA) India organization, which I found to be offering the best of both worlds, having tied up with MHFA India and delivering trainings as well as pitching to the corporates and getting direct projects from them. This made me explore my journey with MHFA.
When I applied for the MHFA Instructor role, Ms. Erinda Shah (Founder and Managing Director of MHFA India) called me to explain the complete details before proceeding further. We had a good, long discussion, and she explained to me everything in detail, such as the process and various steps involved in becoming an accredited MHFA instructor, as well as the expectations and role clarity. She also assigned me a mentor when I was ready to start the journey.
Just to give you a glance at the rigorous qualifying process to become an instructor with MHFA, I had to first go through the complete MHFA training program offered by the experienced and qualified instructors. Then I had to present my learnings in a detailed 1-on-1 session with Ms. Erinda Shah. after that, I had to shadow other instructors to understand how the sessions were delivered to the participants. Only after completing all these steps was I assigned my first training program to be delivered. During my first session, Ms. Erinda Shah was present to support me (just in case I needed any help). The reason for this rigorous process is to ensure that MHFA has highly qualified instructors and that the training is consistently delivered by the instructors.
Though I have gone through a lot of in-person and online sessions, I must admit that the MHFA course stands out. MHFA organizations across the globe have a very consistent and high-quality standard of learning material and delivery methodology. They take immense care in preparing accurate materials by following the Delphi methodology, which is very rarely seen in other organizations. The MHFA organization also ensures that the learning material is easy to understand by people across the world, irrespective of their educational backgrounds. Though MHFA offers a common curriculum across the globe, learning material is customized considering the needs, requirements, and regulations specific to the individual countries.
I must tell you that with every training program I delivered, I could see the participants' happiness and satisfaction at learning a much-needed topic. Participants felt that they could help and support their colleagues, their families, and themselves whenever they saw people facing mental health issues. Participants felt that they had the practical tools and techniques for highly sensitive conversations to provide mental health first aid to needy people in their organizations and families. In every session, participants felt that this training program should be extended to all the employees in their organizations. I also benefited a lot from each training program by gaining deeper knowledge and insights due to the conversations and hands-on practice sessions in the training programs.
In addition to assigning the training programs, Ms. Erinda Shah also encourages instructors to talk directly to the customers and arrange for the training programs. The MHFA team provides end-to-end support whenever the instructors directly work on the assignments with corporates. They provide seamless support, starting from enrolling the participants untill the closure of the program.
Overall, for me, it is a highly satisfying journey to collaborate with different people across multiple corporations and create a positive impact on the organizations. I am highly thankful to MHFA India for providing me with this opportunity to work as an instructor as well as an entrepreneur, offering me the best of both worlds!
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